Payment Policy

Welcome to ChinchillaSale.com. As the leading online retailer of healthy and adorable chinchillas, we’re dedicated to offering a convenient, secure, and straightforward shopping experience. The following Payment Policy governs all payment methods and transactions occurring on our platform. By choosing to purchase from ChinchillaSale.com, you agree to this Payment Policy.

1. Acceptable Payment Methods

We accept several payment methods for your convenience:

  1. Credit Cards: Visa, MasterCard, American Express, Discover.
  2. Debit Cards: Visa and MasterCard.
  3. PayPal: A secure, online payment system.
  4. Bank Transfer: Upon request, we can provide you with necessary bank details for the wire transfer.
  5. CashApp or Zelle depending on availability

Please note, all transactions are processed in US dollars.

2. Secure Transactions

Your online security is our priority. We employ SSL (Secure Socket Layer) technology to ensure that your personal and payment information is kept safe and private.

3. Payment Confirmation

After your payment is processed, you’ll receive a confirmation email with the receipt of your purchase. Please keep this for your records.

4. Pricing and Availability

All pricing on our website is in US dollars and subject to change without notice. Chinchillas are subject to availability. In the unlikely event that a chinchilla is no longer available after your payment is processed, we will contact you to provide a full refund or to discuss alternate options.

5. Failed Transactions

If your payment fails or is declined, your order will not be processed. We recommend double-checking all payment information before submitting. For further assistance, please contact our customer service team.

6. Refunds and Cancellations

Please refer to our Refund and Cancellation Policy for information about refund and cancellation procedures.

7. Taxes

Sales tax is calculated based on the shipping address and the current local tax rate. The tax will be added to your order during the checkout process.

8. Fraud Protection

We reserve the right to refuse to process any order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or our customer service may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts due to suspected fraud or unauthorized or illegal activity.

We thank you for your understanding and cooperation in adhering to our Payment Policy. If you have any questions, please feel free to contact us at [email protected] or call us at +1 913 279 0886.

Last Updated: June 9, 2023.